BtoB Magazine recently talked to Mercury and Midwest Employers Casualty Company about the power of video and marketing. Below is an excerpt from the story but you can read the whole story here.
“The world views insurance as a commodity; when you watch insurance commercials on TV, they’re all talking price,” said Steven Link, exec VP-marketing at MECC. “The insurance industry for the most part has allowed this, and our campaign was an attempt to address it.”
Video became the company’s choice as central to a direct-mail campaign. MECC felt that a powerful piece, filled with compelling personal stories of injury, treatment and recovery, would convey its corporate philosophy better than any other medium.
“The type of cases we see, the losses we cover, are catastrophic in nature—as is the impact to the families,” Link said. “We’re the human element of the insurance we provide, and that’s what we wanted to get across in the video. All the collateral material we produce doesn’t have the same impact as video.”